Glassdoor is a popular review website that lets employees leave anonymous reviews about their employers. Although these reviews are unknown, they can still hold much weight as most employees use the platform to vent about their jobs. In this article, we’ll explore six reasons you might want to remove reviews from Glassdoor, from improving your employee engagement to lessening your employer’s exposure to discrimination claims.
1. Improve Your Employee Engagement
Glassdoor reviews can be an essential source of employee engagement. Many companies use the platform to listen to and act on employee feedback. Most employees view reviews as a more effective way of providing feedback than traditional methods such as annual performance reviews or questionnaires. In addition, many companies encourage their employees to leave reviews, showing that they are taking the feedback seriously and doing something about it.
Encouraging employee engagement through review platforms is a great way to improve productivity and reduce staff turnover. Instead of focusing on pay raises and lavish corporate perks, which have little to no influence on employee engagement, companies can focus on how they can make employees’ jobs more pleasant. This may mean taking a step back and listening to employee suggestions, or implementing changes, such as ergonomic chairs and better lighting, to make employees’ lives at work more pleasant.
2. Lessening Your Employer’s Exposure To Discrimination Claims
Corporate legal circles are now well established that online review platforms such as Glassdoor place an onus on employers to prevent and respond to discrimination claims. This legal responsibility means employers must ensure that all employees have a positive experience and that their conduct at work is never discriminatory. While some might argue that this is a complex standard to meet, especially in today’s world of fake news and alternative facts, it’s something that companies must still comply with.
Ensure that all your employees feel safe and protected in expressing their opinions about your company. This means creating a safe space for them to do so, either physically or digitally, and taking steps, such as conducting training, to ensure that your employees know what to look out for and how to report discriminatory conduct.
3. Identify Key Performance Indicators (KPIs)
KPIs are key performance indicators or metrics that determine how well a company performs. Some examples of KPIs might include revenue, profit, customer base, and employee engagement. Companies that track these metrics regularly and compare them to benchmarks will be able to see clear trends and spot any problems before they become significant issues.
Using review platforms to gather feedback about your company’s performance is a great way to keep track of critical metrics. In addition, the reviews can determine which areas need the most attention. This will, in turn, help you identify the areas where you need to focus your efforts to either improve performance or compensate for places where you need to improve.
4. Increase Your Chances Of Landing Big Deals
If you’re looking to close a big deal or get a contract signed that will significantly impact your company, it’s essential to have many testimonials and case studies to back up your story. Review platforms, such as Glassdoor, can be a great way to accumulate lots of these testimonials and case studies, and it’s something that can’t be found through traditional methods, like phone calls or face-to-face meetings. As a result, most businesses find that review platforms increase their chances of landing big deals by a factor of ten.
The key to accumulating many testimonials and case studies is establishing yourself as a trusted adviser or ‘go-to guy for the purchase. This means becoming an expert in your field and demonstrating that you can provide helpful advice with no risk of scamming the customer. It also means gaining the trust of customers so when they have a problem they can’t solve, they will come to you for help.
5. Identify Areas Where You Need To Improve
The key to improving your company’s performance is thoroughly examining areas where you are doing well and where you need to improve. Identifying these areas will allow you to pinpoint where you can make the most significant impact and see the most results. In addition, by understanding your strengths and weaknesses, you will be able to create a clear action plan which will enable you to improve the quality of your work and results.
The best part of having a clear action plan is that it provides a structured way of measuring your progress. This means that you will have objective criteria to measure your efforts and results instead of relying on your own opinion or that of others. Having these criteria will also help you identify areas you might be overlooking and allow you to correct any mistakes before they become significant issues.
6. Ensure You Can Respond Remorsefully To Discrimination Claims
One of the most important things you can do for your company is to ensure it can respond to and rectify any allegations of discrimination against your organization. In today’s world, trolls on the internet have made it very easy for anyone to make a false allegation of discrimination, and it’s something that businesses must now prepare for. Ensure you have a robust complaint handling procedure and train your staff to handle these situations. This way, you will be able to respond quickly and effectively to any allegations of discrimination against your company.
While having a complaint handling procedure in place is essential, it’s even more important to follow it correctly. For example, employees who bring forward allegations of discrimination must be treated equally as those who expose your company to a legal claim. This means that when employees are brought forward and accused of bias, their accusers must also receive the same treatment, even if their job might be jeopardized in some cases.
Ensuring that all of your employees feel safe and protected in leaving reviews about your company can help improve your employee engagement, lessen your employer’s exposure to discrimination claims, and increase your chances of landing big deals.
Never respond to a negative review with anger or by making threats. Take legal action. It’s your company’s online reputation on the line, and a negative review could plant a seed in the minds of Legal action that can have unintended consequences: it attracts more attention to the negative reviews themselves, current and former employees to reassess their workplace. Our company did not have the option to do anything about negative reviews. Taking Action to Remove Glassdoor doesn’t allow negative reviews to be removed unless there are legal reasons to delete them. GlassDoor Reviews Matter. Bad Glassdoor Reviews can and will impact your ability to recruit exceptional talent. Bad Glassdoor reviews can be anonymous. Unwanted Glassdoor reviews aren’t always the worst thing. You can’t permanently remove negative Glassdoor reviews. You need to focus on your online reputation management from a different angle. If employees are generally satisfied with the work experience with their employer, this will likely result in more positive reviews on the profile.
We do not allow employers to incentivize or coerce employees to leave positive reviews. Positive reviews on the career community website Glassdoor.com are a great way to attract people to join your company. You will only be charged for our services if we successfully remove the negative Glassdoor review(s) from the site and search engine results.
A Glassdoor review stating that “company x is the worst place to work and are horrible to their employees” would not be defamation because it expresses an opinion. False Glassdoor reviews don’t need to impact your company’s reputation. When human resources representatives view negative reviews on Glassdoor, they can look at them and try to find ways to turn things around. Stay on top of feedback and look for false Glassdoor reviews from angry former employees. All the review sites want honest reviews; therefore, your company reviews can only be improved if you conduct business well in a happy and supportive culture. Every business is going to have a few bad reviews now and then. And we know that job seekers tend to read several reviews and discount the outliers on either end of the spectrum. Before editing your review, you may want to read through our Tips on writing a check to avoid violating Glassdoor’s Community Guidelines article. While there may be a temptation to incentivize employees to write positive reviews, honest and authentic feedback is much more impactful. So, we do remove negative reviews on Glassdoor. You can use a Free Employer Account to respond to negative reviews proactively. Let’s boost your Glassdoor ratings and make your company’s profile stand out with glowing reviews. Turbocharge your business with robust online reputation management services. Glassdoor review removal is relatively straightforward if you have a cause to request the removal. Glassdoor has a review process to stop false reviews before they make it online. Ask different departments to provide Glassdoor ratings at other times to avoid a sudden surge of 5-star reviews.
I think you have to submit one review a year for your reviews to stay. If you see a defamatory, false, or fake review, you’re making the right decision to flag it. Flag reviews that violate user guidelines. Your misleading reviews could be a legal case, but as some reviews can be anonymous, you might find it difficult. You can apply to Glassdoor to have unfair or fake reviews deleted from the platform. Moderators can flag questionable content and review it to determine whether or not the post should be removed.
Glassdoor wants honest feedback, which is also balanced – pros and cons are helpful for job seekers, Ask current employees to leave reviews. A satisfied employee who enjoyed their time at your company might need reminding to leave a review. Many of them use the internet to research companies and apply for jobs.